Joker.com FAQ (EN)
All you need to know about domains at Joker.com
Domain Name Fundamentals
Set of articles, covering the basics, domain life cycle, and a glossary of essential terms.
What is a Domain Name?
A domain name is a unique, human-readable string of characters that represents the address of a...
What is a Domain Name Registrar?
Joker.com is an ICANN-accredited domain registrar What does it mean? A domain registrar is a ...
Who is a Domain Registrant?
A domain Registrant, also known as a domain owner, is an individual or organization that has re...
What is TLD or Top-Level Domain?
TLD stands for Top-Level Domain. It refers to the highest level of the domain name system (DNS) h...
What are Domain Contacts?
Domain contacts, also known as domain name contacts or WHOIS contacts, are the individuals or ent...
What is the Domain Status?
Domain status refers to the current condition or state of a registered domain name in the Domain ...
What is Domain Name Service (DNS)?
DNS stands for Domain Name System. It is a system used to translate human-readable domain names (...
What are IDN Domains?
IDN stands for Internationalized Domain Name. IDN domains allow for domain names to be registered...
What is a Premium Domain Name?
Premium domains are domain names that have been previously registered and are considered more val...
Life Cycle of a Domain
When you register a domain name, you are not actually buying it but rather paying for the right t...
Account
This section provides articles and step-by-step instructions to help users create and manage thei...
Setting up Your Joker.com Account
First Steps To be able to register and manage your domains, the first thing you need is to cre...
What is Two Factor Authentication?
Two Factor Authentication (2FA) To enhance the security of your Joker.com account, we highly rec...
Change and Recover Your Password
Password Change You can easily change your password in a few steps: 1. Log in to your account a...
Understanding Your Dashboard
Dashboard Map 1 Your current domain portfolio This is the list of the do...
Roles and Permissions
To give other people access to administrate your domain(s) at Joker.com, you can invite them and ...
Becoming a Reseller
Why Become a Joker.com Reseller? Without a doubt, there are plenty of compelling reasons to jo...
Payment Methods and Invoicing
Accepted Payment Methods Currently, Joker.com accepts the following payment methods: 1. Cr...
Possible Problems With Credit Cards
Common Problems Frequent Payments. If you place multiple orders on the same day, you may ...
Restore Access to Your Account
You forgot your password You can easily recover it by clicking "forgot password" in the login se...
Deleting Your Joker.com Account
How to Delete Your User Account? If you don't have any domains under your administration and d...
I Don't See My Domain
If you've logged in and can't find your domain under your account, there are a few common reasons...
Domain Management
This chapter offers instructions on how to manage your domain: the registration process, modifica...
Registering a Domain Name
How to Register a Domain Name? If you are interested in a Premium Domain Name, please see also...
Privacy Services
Secure your Domain Privacy Since May 25th, 2018, European and generic top-level domains have...
Adding Privacy Services
Whois Privacy Services are available for most generic top-level domains. You can check their av...
Domain Trustee Service
Some domain types, particularly country domains, have regulations regarding the residency of the ...
Cancel a Domain Name Registration
We understand that sometimes you may need to cancel a domain name registration. However, it's i...
Domain Management Section
Domain Management Tools 1 General domain information and current status ...
Domain Renewal
Renewing a domain involves extending its lifetime by adding years. The duration can range from 1 ...
Domain Has Expired - What to Do?
Domain Stopped Working The most common reason for this is that the domain has expired. Accordi...
The Redemption Grace Period (RGP)
Most gTLD domains, which are domains under ICANN regulation, have a special status called the Red...
Deletion of a Domain
To delete a domain, please: login at Joker.com on your dashboard, choose "delete" from th...
Creating and Modifying Contacts
To add or modify Domain Contacts, follow these steps: 1. Log in to Joker.com using your login na...
Premium Domain Name Registration
Here is how you register a premium domain name: 1. You send a request to our support team to reg...
Whois Data Accuracy
With the introduction of new generic top-level domains (new gTLDs), ICANN established fresh crite...
Additional Information for Specific TLDs
General Guidelines for ccTLDs Distinguishing Person and Organization Handles For the majori...
DNS
This chapter is dedicated to DNS (Domain Name System). It provides detailed guidance on adding, c...
Adding Name Servers to Your Domain
Every domain requires a minimum of two (2) associated nameservers. You have the freedom to choos...
Creating and Modifying Your Own Nameservers
If you prefer not to use the free Joker.com name service and instead want to use your own names...
DNS Records Supported by Joker.com Nameservice
Overview of supported records and brief explanations. You can enter these records for your doma...
Joker.com Name Service: Adding DNS Records
If you're using the free joker.com nameservice, you have the freedom to configure your DNS zone a...
URL Forwarding and E-mail Forwarding
Joker.com offers a service that allows you to direct all web requests (HTTP) for a domain or subd...
Dynamic DNS (DynDNS)
Dynamic DNS (DynDNS) is a system that allows the domain name data held in a nameserver to be upda...
DNSSEC
DNSSEC is the abbreviation for 'Domain Name System Security Extensions'. It is a set of extension...
Let's Encrypt SSL Certificates
Support for Automating Let's Encrypt SSL Certificates Joker.com offers a simple tool to automate...
Specific ccTLDs: Nameservers
.DE-Domains In case you want to use your own/external name servers for your .DE-domains instea...
Transfers
This section provides instructions on Inter-Registrar Transfers, Internal Transfers, and Change o...
Transferring Domains to Joker.com
According to ICANN regulations, when transferring domains between registrars, the Gaining Registr...
Bulk Transfer
You can transfer to us up to 100 domains at once by using our bulk transfer feature. Here's...
Internal Transfer
Moving Domains to Another User Transfer from one Joker.com account to another is just like an ...
Change of Registrant Procedure
Change of Owner (COR) When you register a domain with Joker.com, you become the "owner" of tha...
Transferring Domains Away From Joker.com
To transfer a domain away from Joker.com to another registrar, follow these steps: 1. Go to your...
UDRP Procedures
The UDRP (Uniform Domain-Name Dispute-Resolution Policy) is a policy that applies to all ICANN do...
Specific ccTLDs: Transfers
Transfer of the .UK Domains Transferring Your .UK Domain to Joker.com To transfer a .UK dom...
Responsibilities and Domain Abuse
A summary of main responsibilities, useful tips, and checklists.
Responsibilities Of Joker.com Customer
As a valued customer, we want to ensure that you have a seamless experience while using and manag...
How to Open a Support Ticket: A Checklist
Before reaching out for support, consider checking our FAQ, as you might find a quick solution to...
Reporting Domain Name Abuse
Reporting domain name abuse is important to help maintain a safe and secure online environment. H...