Joker.com FAQ (EN)

A domain name is a unique, human-readable string of characters that represents the address of a...

When you register a domain name, you are not actually buying it but rather paying for the right t...

Joker.com is an ICANN-accredited domain registrar What does it mean? A domain registrar is a ...

A domain Registrant, also known as a domain owner, is an individual or organization that has re...

Domain contacts, also known as domain name contacts or WHOIS contacts, are the individuals or ent...

TLD stands for Top-Level Domain. It refers to the highest level of the domain name system (DNS) h...

Domain status refers to the current condition or state of a registered domain name in the Domain ...

DNS stands for Domain Name System. It is a system used to translate human-readable domain names (...

IDN stands for Internationalized Domain Name. IDN domains allow for domain names to be registered...

Premium domains are domain names that have been previously registered and are considered more val...

First Steps To be able to register and manage your domains, the first thing you need is to cre...

Two Factor Authentication (2FA) To enhance the security of your Joker.com account, we highly rec...

Password Change You can easily change your password in a few steps: 1. Log in to your account a...

Dashboard Map     1 Your current domain portfolio This is the list of the do...

To give other people access to administrate your domain(s) at Joker.com, you can invite them and ...

Why Become a Joker.com Reseller? Without a doubt, there are plenty of compelling reasons to jo...

Accepted Payment Methods   Currently, Joker.com accepts the following payment methods: 1. Cr...

Common Problems   Frequent Payments. If you place multiple orders on the same day, you may ...

You forgot your password You can easily recover it by clicking "forgot password" in the login se...

How to Delete Your User Account? If you don't have any domains under your administration and d...

If you've logged in and can't find your domain under your account, there are a few common reasons...

Joker.com offers a Payment Account that simplifies how you pay for services and manage domain ren...

How to Register a Domain Name? If you are interested in a Premium Domain Name, please see also...

Secure your Domain Privacy Since May 25th, 2018, European and generic top-level domains have...

Whois Privacy Services are available for most generic top-level domains. You can check their av...

Some domain types, particularly country domains, have regulations regarding the residency of the ...

Domain Stopped Working The most common reason for this is that the domain has expired. Accordi...

Renewing a domain involves extending its lifetime by adding years. The duration can range from 1 ...

Domain Management Tools 1 General domain information and current status ...

To add or modify Domain Contacts, follow these steps: 1. Log in to Joker.com using your login na...

We understand that sometimes you may need to cancel a domain name registration. However, it's i...

To delete a domain, please:  login at Joker.com  on your dashboard, choose "delete" from th...

Most gTLD domains, which are domains under ICANN regulation, have a special status called the Red...

Here is how you register a premium domain name: 1. You send a request to our support team to reg...

With the introduction of new generic top-level domains (new gTLDs), ICANN established fresh crite...

General Guidelines for ccTLDs Distinguishing Person and Organization Handles For the majori...

Every domain requires a minimum of two (2) associated nameservers. You have the freedom to choos...

If you prefer not to use the free Joker.com name service and instead want to use your own names...

A familiar reseller feature is now available at the Joker.com interface. Create Nameserver Templ...

Overview of supported records and brief explanations. You can enter these records for your doma...

If you're using the free joker.com nameservice, you have the freedom to configure your DNS zone a...

Joker.com offers a service that allows you to direct all web requests (HTTP) for a domain or subd...

Dynamic DNS (DynDNS) is a system that allows the domain name data held in a nameserver to be upda...

DNSSEC is the abbreviation for 'Domain Name System Security Extensions'. It is a set of extension...

Support for Automating Let's Encrypt SSL Certificates Joker.com offers a simple tool to automate...

.DE-Domains In case you want to use your own/external name servers for your .DE-domains instea...

According to ICANN regulations, when transferring domains between registrars, the Gaining Registr...

You can transfer to us up to 100 domains at once by using our bulk transfer feature. Here's...

To transfer a domain away from Joker.com to another registrar, follow these steps: 1. Go to your...

Moving Domains to Another User Transfer from one Joker.com account to another is just like an ...

Change of Owner (COR) When you register a domain with Joker.com, you become the "owner" of tha...

The UDRP (Uniform Domain-Name Dispute-Resolution Policy) is a policy that applies to all ICANN do...

Transfer of the .UK Domains Transferring Your .UK Domain to Joker.com To transfer a .UK dom...

Welcome to Joker Mailboxes! With each domain registered at Joker.com, you can order a mailbox, al...

Creating a New Mailbox for Your Domain Note: When ordering a mailbox for domains that are not usi...

To access the Mailbox configuration, enter the Domain Management by clicking on the "Mailbox" but...

Main Functions Our Joker.com webmail client is based on Roundcube Webmail, below you will find t...

To use your Joker.com mailbox with popular email clients, you have two options: automatic provisi...

I've lost my password and can't log in anymore If you've lost your password and can't log in, do...

SPF (Sender Policy Framework) SPF is an email authentication method that specifies which mail se...

Message Filters The Joker.com mail client includes a powerful Message Filters feature that lets ...

As a valued customer, we want to ensure that you have a seamless experience while using and manag...

Before reaching out for support, consider checking our FAQ, as you might find a quick solution to...

Reporting domain name abuse is important to help maintain a safe and secure online environment. H...

We’re excited to introduce Virtual Zones — a new feature that gives you more flexibility and cont...

We would like to introduce an enhancement to the Joker.com DNS Editor: you can now choose the red...

Additional Email Option for Monthly Invoices We’re introducing a new invoicing enhancement for Re...