General Information
What is an "OT+E" System?
OT&E stands for Operational Test & Evaluation, which is a type of testing and evalu...
Why would I register as a Reseller?
Without a doubt, there are plenty of compelling reasons to join our reseller program. Let's exp...
How to register as Joker.com Reseller?
Please click here for more information on how to register as a Joker.com reseller.
Who could become a Reseller?
Whether you're an individual or a company, you are eligible to become a Joker.com reseller. If yo...
Is there a fee for becoming a Reseller?
No, becoming a Joker.com reseller is free. However, resellers have to fund their account with J...
How to update my Reseller data?
To modify your personal data, your standards for registration, whois templates and more, please l...
How to add existing domains to my portfolio?
Transition to a reseller account If you decide to let your Joker.com login account migrate to a ...
What is the 'admin' email address for?
A Joker.com reseller usually has two registered email addresses with Joker.com, one for the 'robo...
What is the so called 'Additional Whois Signature' for?
The "Additional Whois Signature" is part of the data asked during the registration as a Joker.com...
What is the Joker.com PGP/GPG-Key?
This is Joker.com's public GPG/PGP key - you may use it to verify signed mails sent from Joker.c...
If I want to leave Joker.com one day, do I have to expect problems transferring my domains?
Joker.com respects its customers and provides outgoing transfers as normal operations. There ar...
What is the minimum amount I have to pay in advance to become a reseller?
Currently, there is no minimum funding requirement for your reseller account. Your discount will ...
Do I have to pay VAT?
No VAT is charged for: all resellers and other business customers from EU countries apart fro...
What is the difference between a reseller and a retail customer?
As a reseller, you benefit from several additional options: better and competitive prices; the...
Should I use PGP?
PGP or GPG is only needed in case you want to make use of the email gateway to order, renew or ma...
May I use several methods in parallel to access my domains?
Yes, this is possible. However, you should make sure that you don't issue the same orders on the ...
How to renew a domain without having funds in my account?
Please logoff from Joker.com, and then visit "Renew your Domains" from the "Domains" menu. You w...