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130 total results found

Change and Recover Your Password

Joker.com FAQ (EN) Account

Password Change You can easily change your password in a few steps: 1. Log in to your account and choose "Profile" in the "My Joker" menu on the left side:   2. On the right, under the "Password" section, enter your current and new password, and click "S...

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Deleting Your Joker.com Account

Joker.com FAQ (EN) Account

How to Delete Your User Account? If you don't have any domains under your administration and don't need an account at Joker.com anymore, you may want to delete your user account. This can be easily done in a few simple steps: 1. Click on your Login in th...

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Registering a Domain Name

Joker.com FAQ (EN) Domain Management

How to Register a Domain Name? If you are interested in a Premium Domain Name, please see also this article: How to Register a Premium Domain   1. Go to the Joker.com homepage and enter your desired domain name in the search field. Click "Search & Re...

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Adding Privacy Services

Joker.com FAQ (EN) Domain Management

Whois Privacy Services are available for most generic top-level domains. You can check their availability in Joker.com's s price list and also the domain search.Privacy Services can be enabled for new domain registrations, transfers, renewals, and even for e...

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Domain Trustee Service

Joker.com FAQ (EN) Domain Management

Some domain types, particularly country domains, have regulations regarding the residency of the domain holder. For instance, for .EU domains, the registrant's contact country must be a member of the EU, including Norway and Liechtenstein.To allow clients who ...

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Cancel a Domain Name Registration

Joker.com FAQ (EN) Domain Management

We understand that sometimes you may need to cancel a domain name registration. However, it's important to note that once a domain is registered, it cannot be canceled or refunded. Domain registrations occur in real-time, and therefore, it's crucial to doub...

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The Redemption Grace Period (RGP)

Joker.com FAQ (EN) Domain Management

Most gTLD domains, which are domains under ICANN regulation, have a special status called the Redemption Grace Period or RGP. What does this mean? When a domain is deleted, it is not immediately removed from the registry's database. Instead, for up to 30 day...

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Adding Name Servers to Your Domain

Joker.com FAQ (EN) DNS

Every domain requires a minimum of two (2) associated nameservers. You have the freedom to choose any name service you prefer. The Joker.com name service is provided for free along with the Joker.com domain fee. By default, the Joker.com name servers are conf...

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Joker.com Name Service: Adding DNS Records

Joker.com FAQ (EN) DNS

If you're using the free joker.com nameservice, you have the freedom to configure your DNS zone as you like by adding various records. All supported types of records are listed here.   How to add a new DNS record We took the A record as an example, but ...

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Change of Registrant Procedure

Joker.com FAQ (EN) Transfers

Change of Owner (COR) When you register a domain with Joker.com, you become the "owner" of that domain. This means the domain is added to your domain portfolio, and you always maintain full control over it. Your role as the Joker.com "account holder" also ...

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Reporting Domain Name Abuse

Joker.com FAQ (EN) Responsibilities and Domain Abuse

Reporting domain name abuse is important to help maintain a safe and secure online environment. Here are some cases in which you should consider reporting domain name abuse related to the domains registered at Joker.com: Phishing: If you come across a domai...

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How to Open a Support Ticket: A Checklist

Joker.com FAQ (EN) Responsibilities and Domain Abuse

Before reaching out for support, consider checking our FAQ, as you might find a quick solution to your issue without waiting for our response. However, if you encounter difficulties managing your domain name and require our assistance, follow this checklist t...

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How to register as Joker.com Reseller?

Reseller Documentation (EN) General Information

Please click here for more information on how to register as a Joker.com reseller.

What is the Joker.com PGP/GPG-Key?

Reseller Documentation (EN) General Information

This is Joker.com's  public GPG/PGP key - you may use it to verify signed mails sent from Joker.com: -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyig...

If I want to leave Joker.com one day, do I have to expect problems transferring my domains?

Reseller Documentation (EN) General Information

Joker.com respects its customers and provides outgoing transfers as normal operations. There are no additional of hidden fees associated with a outgoing transfer.

What is a Premium Domain Name?

Joker.com FAQ (EN) Domain Name Fundamentals

Premium domains are domain names that have been previously registered and are considered more valuable than regular domain names due to their length, keyword relevance, or memorability. These domain names are often shorter, more brandable, and more memorable t...

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What is the minimum amount I have to pay in advance to become a reseller?

Reseller Documentation (EN) General Information

Currently, there is no minimum funding requirement for your reseller account. Your discount will be based on the revenue you generated in the past, allowing you the flexibility to grow at your own pace.  For more information, please also see Joker.com Reselle...

Is there a fee for becoming a Reseller?

Reseller Documentation (EN) General Information

No, becoming a Joker.com reseller is free. However, resellers have to fund their account with Joker.com in advance (pre-payment). You are free to decide to what extend to fund your account.   Every time you place an order, the amount for this order will ...

How to add existing domains to my portfolio?

Reseller Documentation (EN) General Information

Transition to a reseller account If you decide to let your Joker.com login account migrate to a Joker.com Reseller account, all your domains will be added automatically to this Reseller account.   Moving a domain from Joker.com User A to User B (cooperative...

Who could become a Reseller?

Reseller Documentation (EN) General Information

Whether you're an individual or a company, you are eligible to become a Joker.com reseller. If you have five domains or more, it's definitely worth considering the reseller opportunity.