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Understanding Your Dashboard

Joker.com FAQ (EN) Account

Dashboard Map     1 Your current domain portfolio This is the list of the domains ordered by you or managed by you (see also roles and permissions). If you don't see any of your domains here, the possible reasons are: you have ordered t...

dashboard
account
portfolio
list
where

DNSSEC

Joker.com FAQ (EN) DNS

DNSSEC is the abbreviation for 'Domain Name System Security Extensions'. It is a set of extensions to the domain name system (DNS), basically to allow clients to verify the authenticity and integrity of DNS records. For a domain to make use of DNSSEC, the fol...

DNSSEC
DNS
how to

What is Two Factor Authentication?

Joker.com FAQ (EN) Account

Two Factor Authentication (2FA) To enhance the security of your Joker.com account, we highly recommend enabling the optional two-factor authentication feature. This feature adds an extra layer of protection by requiring a six-digit security code, in addition ...

2fa
how to

The Reseller Control Panel

Reseller Documentation (EN) Reseller Control Panel

RPanel Next is the next generation of our Reseller Control Panel. It has been created from scratch, focussed to provide you with the ultimate tool to handle all needs of a domain's business. The application is pretty self-explanatory, but here is a short lis...

rpanel

Usability Hints

Reseller Documentation (EN) Reseller Control Panel

Some notes: The default session duration of DMAPI (the service behind this interface) is 1 hour. This means that after 1 hour of inactivity, you will be logged out of both DMAPI and Reseller Control Panel, and asked again for your username and password. Fo...

DMAPI

Contacts

Reseller Documentation (EN) DMAPI

query-contact-list Accepts: pattern pattern to match (against handle) from start from this item in list to end by this item in list tld limits output to contact handles which may be used with specified toplevel domain (tld), like "c...

DMAPI
contacts

Modify Zonedata

Reseller Documentation (EN) DMAPI

dns-zone-list Accepts: pattern Pattern to match (globbing, like "dom*") Returns: List zones (domains) which are managed and served by Joker.com nameservers. Zones are listed one per line. dns-zone-get Requires: domain Zone (domain) ...

DMAPI
zone
dns

Rights and Roles

Reseller Documentation (EN) DMAPI

grants-list Requires: domain Full qualified domain name Accepts: showkey Show invitation access key Get a list of active and pending grants.  Returns lines in the following format (space-separated): invitation <nr> <sc...

DMAPI
roles
permissions

Check Domain Availability

Reseller Documentation (EN) Tools

General Information This is an additional tool which makes it easy to check if a domain is available for registration. All you have to do is to connect to:Host: whois.joker.com Port: 4343  and issue the command  domain:[sld.tld] [lang=IDN-tag] We will ...

tools

Creating and Modifying Your Own Nameservers

Joker.com FAQ (EN) DNS

If you prefer not to use the free Joker.com name service and instead want to use your own nameservers, you need to "register" it. Please note: Creating nameservers (e.g., registering a hostname with an IP address to define a nameserver) only works with Joke...

how to
register
nameservers
custom NS
host name
modify nameserver
delete nameserver

Additional Information for Specific TLDs

Joker.com FAQ (EN) Domain Management

General Guidelines for ccTLDs Distinguishing Person and Organization Handles For the majority of ccTLDs, we classify handles into two categories: person (format = 'COTO-P-xxxxx') and organization (format = 'COTO-O-xxxxx'). For instance, a person handle m...

ccTLD
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cn
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Installation of Joker.com PHP Client

Reseller Documentation (EN) Reseller Control Panel

To successfully install this client application, you need a basic knowledge of Web servers, PHP and file systems.In principle the installation is only a copy and run. The first thing to do is to ensure, that your Web server runs PHP files, and if not to config...

DMAPI
CODE

Hostbill Registrar Plugin

Reseller Documentation (EN) Plugins

Hostbill is a popular web hosting and automation solution, which includes: Hosting Automation Client Management Help Desk System Automated Billing Domain Management If you are using Hostbill for your hosting activities, you can integrate Joker.com ...

hostbill
plugin

Clientexec Registrar Plugin

Reseller Documentation (EN) Plugins

Clientexec is a popular web hosting and automation solution, which includes billing and support options. If you are using Clientexec for your hosting activities, you may interface Joker.com  with Clientexec domain functionality to easily order and manage doma...

clientexec
plugin

What is the 'admin' email address for?

Reseller Documentation (EN) General Information

A Joker.com reseller usually has two registered email addresses with Joker.com, one for the 'robot' emails, and another for administrative tasks. Reseller news and monthly invoices will be sent to the administrative address. The 'robot' address corresponds to...

What is the so called 'Additional Whois Signature' for?

Reseller Documentation (EN) General Information

The "Additional Whois Signature" is part of the data asked during the registration as a Joker.com reseller. Those input fields are optional, but if you provide them, they will be used to publish your strings in global whois for your domains. This way your cu...

What is the difference between a reseller and a retail customer?

Reseller Documentation (EN) General Information

As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about renewals or inquiries are sent only to you ICANN WDPR mails are sent in your...

May I use several methods in parallel to access my domains?

Reseller Documentation (EN) General Information

Yes, this is possible. However, you should make sure that you don't issue the same orders on the same object twice, i.e. if you you send a renewal request through the mail interface, and do the same using dmapi, the domain will be renewed twice.

How to renew a domain without having funds in my account?

Reseller Documentation (EN) General Information

Please logoff from Joker.com, and then visit "Renew your Domains" from the "Domains" menu. You will then see a "Simple Renewal", where you can renew any domain with any payment method. You may also use another Joker.com account, or create a new one for this....

What is an "OT+E" System?

Reseller Documentation (EN) General Information

OT&E stands for Operational Test & Evaluation, which is a type of testing and evaluation system that is designed to avoid any impact on real data or assets such as registered domains or contacts. At Joker.com, we have an OT&E system that is esse...

OTE
OT&E