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About GDPR

General Information about GDPR

On May 25th 2018 the new general data protection regulation (GDPR)  entered into force. In order to comply with this, there are also some changes around domains.

Two major changes are: Joker.com does no longer publicly display personal data by default, and Joker.com does only request the necessary minimum data for a domain registrations.

Control and transparency

The GDPR ensures that you - our customer - have better control over the use of your personal data and, above all,  ensures that you are better informed about what your data is used for and to which third parties it may be disclosed.

Processing of your data

According to the GDPR, we do only collect and process the personal data necessary for the fulfilment of the contract for technically requirements.

However, as a registrar and data processor of the registries and ICANN, we are not completely free in our decisions, since as registrar we are dependent on both the requirements of ICANN and the respective registries.

Nevertheless, in the interests of data reduction, both the collection and transfer of data have been significantly restricted.

Publication and forwarding of your data

Reduced Whois data

Joker.com does no longer publicly disclose personal data via the whois of both the website and port 43. The output has been reduced to a few fields, which will only contain the country of the registrant in addition to the specification of a possible "organisation". Instead of email addresses, anonymous form links are displayed with which the respective contacts can be addressed.

Prosecutors and other authorities will continue to receive information after individual review of their requests.

Whois Privacy Services

The Joker.com offer for privacy services remains unchanged. Those still preserve the registrant's personal data to be transferred to registries.

Reduced data transmission

Non GDPR-compliant "thick" registries receive reduced contact data or placeholders (handles).

Opt-in for registrants

Customers or registrants can optionally and explicitly specify that certain contacts are still to be published in full.

Harmonisation pending

As of 25.5., a "temporary specification" from ICANN is in place, binding for all gTLD registries and registrars. Joker.com does fully comply to this, which basically consists of the above mentioned changes.

Transfers

The "temporary specification" which is now in place also defines how transfers have to be handled:

  • no "form of authorization" (FOA) is needed any more (the losing registrar may send one, but a non-answer has to be regarded as acknowledge)
  • only the AUTH-ID is needed to transfer a domain
  • all contacts data has to be (re-)entered at the gaining registrar, similar to a new registration

Revised Terms and Conditions and Privacy Policy

In the course of the implementation of the GDPR, some changes to both Joker.com's General Terms and Conditions and Privacy Policy are required. Most significant change is, that the data privacy policy now explicitly is also part of these T&C.

The new T&C have become valid from May 25th 2018.

You can find the new versions under the "Terms & Conditions" on Joker.com.

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