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A C D E G H I J L M N Q R S T U V W

  • Why did I receive my Joker.com password?
    Why did i receive my Joker.com password?   There are at least three possible scenarios: you did register yourself at our website Joker.com. someone else tried ...
  • What domains can be ordered?
    Domain Registration   Joker.com currently offers most of the generic top level domains (gTLDs) - including the new top level domains (ngTLDs), and a lot of ccTLDs ...
  • What length is allowed for a domain name?
    Length of a Domain Name   We support a maximum length of 67 characters (including suffix [com|net|org|info|biz]). A minimum of 2 (not including the TLD) is required ...
  • Which .de domain names are allowed?
      Which .de domain names are allowed?   A .de domain name could contain: numbers (0-9), hyphen (-) and letters (a-z). With the introduction of  IDN registrations, ...
  • Who gets the receipt of the domain order?
      Domain order receipt   We do send receipts by email only: to the email address of the login account to the email address of the Default Billing Address ...
  • What domains do I own? I need a list.
      List of your Domains   Your domain name is associated with your Joker.com login account, i.e. the account you registered them with. Please login to Joker.com, and ...
  • What is order with 'Extended settings'?
      What is an Order with 'Extended settings'?   Choosing 'Extended settings' allows you to provide detailed contact- and nameserver settings during the order process. Of course, this always ...
  • What are 'contacts'?
    Contacts   Associated with each domain, there is a so-called 'Whois record'. The information within this Whois record is published publicly, and has to be provided by ...
  • Whois Privacy Services
    Secure your Domain Privacy   All major registries, as well as Joker.com, require by their policies and Terms&Conditions, that registrants provide accurate, complete and current personal data, ...
  • Who is able to make changes to my domain?
    Who is able to make changes to my domain? The Joker.com login account which has been used to register a domain is able to modify all ...
  • What can not be changed?
    If you register a domain, you are able to control most aspects of this domain: domain attributes (locks, privacy) whois data nameservers nameserver records (in case you use Joker.com ...
  • What can be changed?
    If you order a domain, you are able to control all aspects of this domain: domain attributes whois data ('contacts') nameservers nameserver records (in case you use ...
  • Why can't you take my current name server (DNS) entries?
        Unfortunately, retrieving external nameserver records is not always possible. Many nameserver providers do not allow so called "zone transfers" from their nameservers, due to security considerations. In ...
  • Who is allowed to delete a domain?
      To delete a domain, you have to be logged in as the owner of the domain in question, this means you need to have administrative ...
  • When Notifications are sent
    Notifications sent as Renewal Reminders   The domain owner (the Joker.com account which was used to register the domain) will get notifications by email     8 weeks  4 weeks 10 days  2 ...
  • Who is able to renew the domain?
      Domains can be renewed by the owner of a domain (the individual who registered the domain), using the regular renewal procedure.  Notifications will be sent ...
  • Why does my domain not work anymore?
      This might be a 'last reminder' to renew your domain name - this according to the ERRP regulation by ICANN. Joker.com does send several notifications before ...
  • Why did I get a renewal notice/bill from another registrar?
      Some other parties do send renewal announcements for domains which are not registered through them to domain holders, often with bogus and overpriced renewal rates, ...
  • What is a Redemption Grace Period (RGP)?
      Most gTld domains - means domains under ICANN regulation - know a special status: Redemption Grace Period, often referred to as "RGP". What does ...
  • What is a nameservice?
      This is a service provided by your internet provider, webhosting company or Joker.com, which is essential if you want to actually use your domain.   The nameservice ...
  • What is the difference between a "nameservice record" and "contents of a nameserver"?
      The nameservice record describes the ip address of a nameserver associated with a (your) domain. This domain then has a reference to that record. Use 'Create/Change ...
  • Who can make changes to a nameserver(-record)?
        Only the owner (i.e. the person who created the nameserver) will be able to make modifications.   Please note: To find out who is allowed to ...
  • Who can make changes to nameserver content?
      If Joker.com is providing the nameservice, the owner of a domain (the individual who registered the domain) is able to add nameserver records like IP ...
  • What can be changed (nameserver record)?
      Only the ip address of the nameserver may be changed. If the ip address is already in use by another record, it will fail, you ...
  • What are SOA records and what are the requirements given by DENIC?
    SOA stands for "Start of Authority". A SOA record is the part of a DNS zone containing the responsible person of the zone and the ...
  • What is Dynamic DNS (DynDNS)?
    Introduction   Dynamic DNS is a system which allows the domain name data held in a nameserver to be updated in real time. The most common use ...
  • What is eMail Forwarding?
    This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those addresses ...
  • What about SPAM?
    As of now, all mail forwards are automatically filtered for SPAM and viruses. Mails found to be infected or clearly containing SPAM are blocked.   ...
  • Who could change a mailforward?
      please see Who can make changes to nameserver content?     ...
  • What is URL Forwarding (Web Forwarding)?
      This is a service provided by Joker.com, which allows to point all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...
  • Who could change an URL-Forward?
        please see Who can make changes to nameserver content?     ...
  • What is a contact?
        please see What are 'contacts'?   ...
  • Warning: Wrong whois data or invalid address
    The owner of a domain (the individual who registered the domain) is responsible for keeping the data of the whois contacts valid. The whois data ...
  • Who can administer/change my domain?
      please see Who is able to make changes to my domain?     ...
  • Why would I register as a Reseller?
    Why becoming a Reseller of Joker.com   If you register domains frequently you should consider register yourself at JOKER.COM as a reseller.   As a Joker.com reseller, you ...
  • What is the 'admin' email address for?
      A Joker.com reseller usually has two registered email-addresses with Joker.com, one for the 'robot' emails, and another for administrative tasks. Reseller news and monthly ...
  • What is the so called "Additional Whois Signature" for?
      The "Additional Whois Signature" is part of the data asked during the registration as a Joker.com reseller.   Those input fields are optional, but if you provide ...
  • What is the Joker.com Public PGP/GPG-Key?
      This is Joker.com's  public GPG/PGP key - you may use it to verify signed mails sent from Joker.com:   -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END ...
  • Who could become a Reseller?
    Any private person or any company is eligible to become a Joker.com reseller. It is worth considering to become a reseller, if you have 5 domains ore ...
  • What is the minimum amount I have to pay in advance to become a reseller?
      Currently, there is no minimum amount for funding your account. Your discount will be calculated based on the revenue you created during the past.   Please also ...
  • What is the difference between a reseller and a retail customer?
      As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about ...
  • Whois Privacy Services with DMAPI
    Whois Privacy Services   Please find general details about Joker.com Whois Privacy Services here: Whois Privacy Services Privacy services are available for most generic top level domain names. The ...
  • WHMCS Registrar Module
      WHMCS is a popular web hosting and automation solution, which includes billing and support options. If you are using WHMCS for your hosting activities, you may ...
  • wa-email-list
    Lists all domains and owner emails of domains from your portfolio which are pending whois (email) verification. For Whois validation, the email address of the ...
  • wa-email-details
    Returns email verification status and the associated domain for provided verification key (whois verification, email validation).If there is more than one domain using the email ...
  • wa-email-validate
    Triggers a new email verification. In case the original verification email got lost or did not succeed otherwise, this request will send a new email. ...
  • wa-email-verify
    Set an email address to 'validated' by using the correct key, and voting with 'yes'. This request returns a special response header "Result", which will ...
  • Where are the replies of the mail-gateway sent?
    The replies of the gateway are generally sent to the "reply-to"-address. In order to specify that address, you will have to fill in the reply-to-field within ...
  • What is the Joker.com public key?
    Please verify e-mails from Joker.com using the following public key:    -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END PGP PUBLIC KEY BLOCK----- ...
  • What is Verified by Visa/Mastercard Secure Code?
      Verified by Visa and Mastercard Secure Code are services introduced by the credit card industry, which use personal passwords or identity information to help protect credit ...
  • What is order with 'Extended settings'?
      What is an Order with 'Extended settings'?   Choosing 'Extended settings' allows you to provide detailed contact- and nameserver settings during the order process. Of course, this always ...
  • What is a nameservice?
      This is a service provided by your internet provider, webhosting company or Joker.com, which is essential if you want to actually use your domain.   The nameservice ...
  • What is eMail Forwarding?
    This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those addresses ...
  • What is URL Forwarding (Web Forwarding)?
      This is a service provided by Joker.com, which allows to point all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...
  • What is Verified by Visa/Mastercard Secure Code?
      Verified by Visa and Mastercard Secure Code are services introduced by the credit card industry, which use personal passwords or identity information to help protect credit ...
  • What is a Redemption Grace Period (RGP)?
      Most gTld domains - means domains under ICANN regulation - know a special status: Redemption Grace Period, often referred to as "RGP". What does ...
  • What is an AUTH-ID?
      Most types of domains have an AUTH-ID code. The AUTH-ID code usually is a 6 to 16 character code assigned by the Registrar at the ...
  • What is UTC?
      UTC stands for 'Coordinated Universal Time', formerly known as Greenwich Mean Time (GMT). It is a time standard being used and synchronized globally, independent from ...
  • What are IDN domains?
      A few years ago, it was only possible to register domains that contained ASCII characters. This caused difficulties because sometimes domains could not exactly represent ...
  • What is a 'domain status'?
      If you query the WHOIS at Joker.com for a domain, you will get one the following domain states: lock: The domain is secured against fraudulent ...
  • What is Credit Card Validation?
      This procedure is dedicated to protect you (and us) from credit card fraud using leaked or stolen credit card numbers. Recently introduced credit ...
  • What is an "Invalid address" status?
      According to ICANN rules - especially WDPRS is relevant - every registrar has to ensure, that the whois data of all domains is correct and ...
  • What is Dynamic DNS (DynDNS)?
      Please follow 'What is Dynamic DNS (DynDNS)?'     ...
  • What is an "OT+E" System?
      OT&E means "Operational Test & Evaluation". This usually is the name for testing and evaluation systems, where activities never will affect "real" data or assets ...
  • What is a domain name's life cycle?
      It is important to know: When you register a domain name, you do not actually buy it, in fact you are paying for the right ...
  • What is a 'Premium Domain'?
      Premium Domainsusually are domains not available at the fixed rate for this type of domain. There are two major types of premium domains: domains offered by global ...
  • What is an 'Expiring Domain'?
      Expiring Domains are domains which are already registered with Joker.com, but which have not been renewed by the former owner. You may purchase them right ...
  • What about 'Whois Accuracy'?
      Beginning with the new domain endings (new gTLDs), ICANN set a new requirement for the data published in the Whois of a domain. The official ...
  • What is 'Email Verification'?
      please find this topic here: What about 'Whois Accuracy'?     ...
  • What is Two-factor-authentication?
      Two-factor-authentication is an optional but highly recommended security feature, that adds an extra layer of protection to your Joker.com account. Once enabled, you will need a ...
  • What is 'AuthInfo2'? (.DE domains)
    .DE Domains If the domain holder cannot ask their current provider to obtain a regular AuthInfo from DENIC - e.g. because the provider does not exist ...
  • WHMCS Registrar Module for Joker.com
      Please see WHMCS Registrar Module.       ...