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A C D E G H I J L M N P Q R S T U V W

  • Why did I receive a Joker.com password?
      Joker.com Password Handling   There are at least three possible scenarios: you did register yourself at our website Joker.com. someone else tried to register your email address ...
  • What domains can be ordered?
      Domain Registration   Joker.com currently offers most of the generic top level domains (gTLDs) - including the new top level domains (ngTLDs), and a lot of ccTLDs ...
  • What length is allowed for a domain name?
      Length of a Domain Name   We support a maximum length of 67 characters (including the endings). A minimum of 2 (not including the endings) is required ...
  • Which .de domain names are allowed?
      Registration Policies for .de Domains   Valid characters for a .de domain name are: numbers (0-9) hyphen (-) letters (a-z)   With the introduction of IDN registrations, ...
  • Who gets the receipt of a domain order?
      Domain order receipt   We do send receipts by email only: to the email address of the login account to the email address of the Default Billing Address ...
  • What domains do I own? I need a list.
      List of your Domains   Your domain name is associated with your Joker.com login account, i.e. the account you registered them with. Please login to Joker.com, and ...
  • What is a Domain Order with 'Extended settings'?
      Domain Order with 'Extended settings'   When you chose the option 'Extended settings' when ordering one or more domains, you will be able to provide more detailed ...
  • What are 'contacts'?
    Contacts   Associated with each domain, there is a so-called 'Whois record'. The information within this Whois record is published publicly, and has to be provided by ...
  • Whois Privacy Services
      Secure your Domain Privacy   As of May 25th 2018, most european and all generic domain types (top level domains) have redacted their amount of Whois data ...
  • Who is able to make changes to a domain?
      Who is able to make changes to a domain?   The Joker.com login account which has been used to register a domain is able to modify all ...
  • What can not be changed?
      Restrictions on Changes   If you register a domain, you are able to control most aspects of this domain: domain attributes (locks, privacy) whois data nameservers nameserver records (in case you ...
  • What can be changed?
      Changes of a Domain   If you order (register) a domain, you are able to control all aspects of this domain: Domain status - transfer protection (FAQ) Contact details ...
  • Why can't you take my current name server (DNS) entries?
      Name Server Records from external   Unfortunately, retrieving external nameserver records is not always possible. Many nameserver providers do not allow so called "zone transfers" from their nameservers, ...
  • What is an 'UDRP' Procedure?
      UDRP Procedures   UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy which is applied to all ICANN domains, and is also adopted by many other ...
  • When Notifications are sent
      Notifications sent as Renewal Reminders   The domain owner (the Joker.com account which was used to register the domain) will get notifications by email     8 weeks  4 weeks 10 days  2 ...
  • Who is able to renew a domain?
      Authorization to Renew a Domain   Domains can be renewed by the owner of a domain (the individual who registered the domain), using the regular renewal procedure. Before ...
  • Why does my domain not work anymore?
      Domain stopped working   The most common reason for this is, that the domain did expire. According to the ERRP regulation by ICANN, as a last reminder, ...
  • Why did I get a renewal notice/invoice from another registrar?
      Fake Renewal Offers   Some other parties do send renewal announcements for domains which are not registered through them to domain holders, often with bogus and overpriced ...
  • What is a 'Redemption Grace Period' (RGP)?
      The Redemption Grace Period (RGP)   Most gTLD domains - this means domains under ICANN regulation - do know a special status: Redemption Grace Period, often referred ...
  • What is a name service (DNS)?
      DNS - Domain Name System   The domain name service (DNS) provided by Joker.com, your internet provider or your webhosting company, which is essential if you want ...
  • What is the difference between a 'ns resource record' and a 'ns record'?
      Name Server Resource Record   The name server resource record (or glue record) describes the IP address of a name server associated with a (your) domain. This ...
  • Who can modify a name server resource record?
      Name Server Records   Only the owner of the ns object (the Joker.com-account which created the name server) will be able to make modifications.   Additionally, you may ...
  • Who can modify name server records?
      Name Server Records   If Joker.com is providing the nameservice, the owner of a domain (the Joker.com-account which registered the domain) is able to add nameserver records ...
  • What are SOA records, and what are the requirements for .DE-domains?
      Name Server: SOA Records   SOA stands for "Start of Authority". A SOA record is the part of a DNS zone containing the email of the responsible ...
  • What is Dynamic DNS (DynDNS)?
      Dynamic DNS (DynDNS)   Dynamic DNS (DynDNS) is a system which allows the domain name data held in a nameserver to be updated in real time. The ...
  • What types of DNS records are supported by Joker.com?
      List of DNS Records supported by the free Joker.com Nameservice   Overview of supported records and short explanations: URL Forwarding: Redirects your domain to an external web site (URL). ...
  • What is 'Email Forwarding'?
      Email Forwarding   This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those ...
  • What about SPAM?
      SPAM Filtering for Email Forwards   All email forwards are automatically scanned for SPAM. Emails classified as spam or malware will be blocked.     ...
  • Who can change an Email forward?
      Changing Email forwards   please visit Who can make changes to nameserver content?     ...
  • What is URL Forwarding (Web Forwarding)?
      URL Forwarding   This is a service provided by Joker.com, which allows to direct all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to ...
  • Who can change an URL-Forward?
      Changing URL Forwards   please see Who can modify name server records?     ...
  • What is a contact?
      Domain Contact   please see What are 'contacts'?       ...
  • Who can change my contacts?
      Modify Domain Contacts   please see Who is able to make changes to a domain?     ...
  • Why would I register as a Reseller?
    Why becoming a Reseller of Joker.com   If you register domains frequently you should consider register yourself at JOKER.COM as a reseller.   As a Joker.com reseller, you ...
  • What is the 'admin' email address for?
      A Joker.com reseller usually has two registered email-addresses with Joker.com, one for the 'robot' emails, and another for administrative tasks. Reseller news and monthly ...
  • What is the so called "Additional Whois Signature" for?
      The "Additional Whois Signature" is part of the data asked during the registration as a Joker.com reseller.   Those input fields are optional, but if you provide ...
  • What is the Joker.com Public PGP/GPG-Key?
      This is Joker.com's  public GPG/PGP key - you may use it to verify signed mails sent from Joker.com:   -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END ...
  • Who could become a Reseller?
    Any private person or any company is eligible to become a Joker.com reseller. It is worth considering to become a reseller, if you have 5 domains ore ...
  • What is the minimum amount I have to pay in advance to become a reseller?
      Currently, there is no minimum amount for funding your account. Your discount will be calculated based on the revenue you created during the past.   Please also ...
  • What is the difference between a reseller and a retail customer?
      As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about ...
  • Whois Privacy Services with DMAPI
    Whois Privacy Services   Please find general details about Joker.com Whois Privacy Services here: Whois Privacy Services Privacy services are available for most generic top level domain names. The ...
  • WHMCS Registrar Module
      WHMCS is a popular web hosting and automation solution, which includes billing and support options. If you are using WHMCS for your hosting activities, you may ...
  • wa-email-list
    Lists all domains and owner emails of domains from your portfolio which are pending whois (email) verification. For Whois validation, the email address of the ...
  • wa-email-details
    Returns email verification status and the associated domain for provided verification key (whois verification, email validation).If there is more than one domain using the email ...
  • wa-email-validate
    Triggers a new email verification. In case the original verification email got lost or did not succeed otherwise, this request will send a new email. ...
  • wa-email-verify
    Set an email address to 'validated' by using the correct key, and voting with 'yes'. This request returns a special response header "Result", which will ...
  • Where are the replies of the mail-gateway sent?
    The replies of the gateway are generally sent to the "reply-to"-address. In order to specify that address, you will have to fill in the reply-to-field within ...
  • What is the Joker.com public key?
    Please verify e-mails from Joker.com using the following public key:    -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END PGP PUBLIC KEY BLOCK----- ...
  • What is 'Verified by Visa' or 'Mastercard Secure Code'?
      Credit Card Security   Verified by Visa and Mastercard Secure Code are services introduced by the credit card industry, to protect credit card owners from unauthorized use of ...
  • What means of payment does Joker.com offer?
      Payments   Currently Joker.com does accept the following payment methods: Credit/debit cards Mastercard/Eurocard Visa American Express PayPal ELV (Germany only, 'Lastschriftverfahren') Wire transfer (Reseller's account funding     ...
  • What is a Domain Order with 'Extended settings'?
      Domain Order with 'Extended settings'   When you chose the option 'Extended settings' when ordering one or more domains, you will be able to provide more detailed ...
  • What is a name service (DNS)?
      DNS - Domain Name System   The domain name service (DNS) provided by Joker.com, your internet provider or your webhosting company, which is essential if you want ...
  • What is 'Email Forwarding'?
      Email Forwarding   This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those ...
  • What is URL Forwarding (Web Forwarding)?
      URL Forwarding   This is a service provided by Joker.com, which allows to direct all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to ...
  • What is 'Verified by Visa' or 'Mastercard Secure Code'?
      Credit Card Security   Verified by Visa and Mastercard Secure Code are services introduced by the credit card industry, to protect credit card owners from unauthorized use of ...
  • What is a 'Redemption Grace Period' (RGP)?
      The Redemption Grace Period (RGP)   Most gTLD domains - this means domains under ICANN regulation - do know a special status: Redemption Grace Period, often referred ...
  • What is an AUTH-ID?
      A Domain's AUTH-ID   Most types of domains have an AUTH-ID code. The AUTH-ID code usually is a 6 to 16 character code assigned by the Registrar ...
  • What is UTC?
      Coordinated Universal Time   UTC stands for 'Coordinated Universal Time', formerly known as Greenwich Mean Time (GMT). It is a time standard being used and synchronized globally, ...
  • What are IDN domains?
      IDN Domains   A few years ago, it was only possible to register domains that contained ASCII characters. This caused difficulties, because often domains could not exactly ...
  • What is a 'domain status'?
      Domain Status   If you query the WHOIS ('Whois query') at Joker.com for a domain, you will get one the following domain statuses: lock: The domain is ...
  • What is an "Invalid address" status?
      Whois Data Problems   According to ICANN rules - especially WDPRS is relevant - every registrar has to ensure, that the whois data of all domains is ...
  • What is Dynamic DNS (DynDNS)?
      Dynamic DNS   Please follow 'What is Dynamic DNS (DynDNS)?'     ...
  • What is an "OT+E" System?
      OT&E Systems   OT&E means "Operational Test & Evaluation". This usually is the name for testing and evaluation systems, where activities never will affect "real" data or ...
  • What is a domain name's life cycle?
      Life Cycle of a Domain   It is important to know: When you register a domain name, you do not actually buy it, in fact you are ...
  • What is a 'Premium Domain'?
      Premium Domains   Premium Domains usually are domains not available at the normal/fixed rate for this type of domain.   There are these major types of premium domains: registered domains ...
  • What is an 'Expiring Domain'?
      Expired Domains   Expiring Domains are domains which are already registered with Joker.com, but which have not been renewed by the former owner. You may purchase them ...
  • What is meant by 'Whois Data Accuracy'?
      Whois Data Accuracy   Beginning with the new domain endings (new gTLDs), ICANN set a new requirement for the data of a registrant to register a domain. ...
  • What is 'Email Verification'?
      Whois Data Accuracy   please find this topic here: What does 'Whois Data Accuracy' mean?     ...
  • What is 'Two-factor-authentication (2FA)'?
      Two Factor Authentication (2FA)   Two-factor-authentication is an optional, but highly recommended security feature, which adds an extra layer of protection to your Joker.com account. Once enabled, you ...
  • What is 'AuthInfo2'? (.DE domains)
      .DE Domains   If the domain holder cannot ask their current provider to obtain a regular AuthInfo from DENIC - e.g. because the provider does not exist ...
  • What is 'DNSSEC'?
      DNSSEC (Domain Name System Security Extensions)   Please see DNSSEC Support.       ...
  • WHMCS Registrar Module for Joker.com
      Please see WHMCS Registrar Module.       ...