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A C D E G H I L M N Q R S T U W

  • Why did I receive my Joker.com password?
      There are at least three possible scenarios: you did register yourself at our website Joker.com. someone else tried to register your email address by mistake. ...
  • What domains can be ordered?
      Joker.com currently offers domains of these types: .com  .net .org .biz .info .tel .mobi .xxx .eu .asia .name .de .at .nl .co.uk .us .me .ag .cn1 .hn .bz .vc .tv .cc .sc .lc .mn .co.at .org.uk .me.uk   The available registration periods for resellers is from 1 to 10 years and for retail customers from 1 ...
  • What length is allowed for a domain name?
    We support a maximum length of 67 characters (including suffix [com|net|org|info|biz]). A minimum of 3 (not including the TLD) is required (at com-net-org the minimum ...
  • Which .de domain names are allowed?
    A domain name could contain: numbers (0-9), hyphen (-) and letters (a-z). With the introduction of IDN registrations, 92 additional characters are allowed from ...
  • Who gets the receipt of the domain order?
    We do send receipts by email only: to the email address of the login account to the email address of the billing role (only ...
  • What domains do I own? I need a list.
    Your domain is associated with your Joker.com account, i.e. the account you registered them with. Login into our Servicezone using your login ...
  • What is an 'Easy order'?
    Easy order is the fastest and most convenient method for customers to order a domain. 'Easy' means, that you only have to provide a ...
  • What is an 'Advanced order'?
    Advanced order allows customers to configure all details of the selected domains during the registration. Different contact data can be entered for owner, admin, ...
  • What are 'contacts'?
    Associated with each domain, there is a so-called 'Whois record'. The information within this Whois record is published publicly, and has to be provided by ...
  • Who is able to make changes to my domain?
    The Joker.com login account which has been used to register a domain is able to modify all aspects of this domain afterwards. Additionally, permissions ('roles') may ...
  • What can not be changed?
    If you order a domain, you are able to control all aspects of this domain: domain attributes whois data nameservers nameserver records (in case you use Joker.com nameservice)   In case ...
  • What can be changed?
    If you order a domain, you are able to control all aspects of this domain: domain attributes whois data ('contacts') nameservers nameserver records (in case you use ...
  • Why can't you take my current name server (DNS) entries?
    Some nameserver providers do not allow so called "zone transfers" from their nameservers due to security considerations. ...
  • Who is allowed to delete a domain?
    To delete a domain, you have to be logged in as the owner of the domain in question, this means you need to have administrative ...
  • Who is able to renew the domain?
    Domains can be renewed by the owner of a domain (the individual who registered the domain), using the regular renewal procedure. Notifications will be sent ...
  • Why does my domain not work anymore?
    This might be a 'last reminder' to renew your domain name (Joker.com does send several notifications before this happens - of course the associated email ...
  • Why did I get a renewal notice/bill from another registrar?
    Some other registrars or third parties do send renewal announcements for domains which are not registered through them to domains-holders, asking for renewal and transfer ...
  • What is a Redemption Grace Period (RGP)?
    Most gTld domains - means domains under ICANN regulation - know a special status: Redemption Grace Period, often referred to as "RGP". What does ...
  • What is a nameservice?
    This is a service provided by your internet provider, webhosting company or Joker.com, which is essential if you want to use your domain. The nameservice makes ...
  • What is the difference between a "nameservice record" and "contents of a nameserver"?
    The nameservice record describes the ip address of a nameserver associated with a (your) domain. This domain then has a reference to that record. Use 'Create/Change ...
  • Who can make changes to a nameserver(-record)?
    Only the owner (i.e. the person who created the nameserver) will be able to make modifications. Please be aware: to find out who is allowed to administer ...
  • Who can make changes to nameserver content?
    If Joker.com is providing the nameservice, the owner of a domain (the individual who registered the domain) is able to add nameserver records like IP ...
  • What can be changed (nameserver record)?
    Only the ip address of the nameserver may be changed. If the ip address is already in use by another record, it will fail, you ...
  • What are SOA records and what are the requirements given by DENIC?
    SOA stands for "Start of Authority". A SOA record is the part of a DNS zone containing the responsible person of the zone and the ...
  • What is Dynamic DNS (DynDNS)?
    Introduction   Dynamic DNS is a system which allows the domain name data held in a nameserver to be updated in real time. The most common use ...
  • What is eMail Forwarding?
    This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those addresses ...
  • What about SPAM?
    As of now, all mail forwards are automatically filtered for SPAM and viruses. Mails found to be infected or clearly containing SPAM are blocked.   ...
  • Who could change a mailforward?
    please see Who can make changes to nameserver content?   ...
  • What is URL Forwarding (Web Forwarding)?
    This is a service provided by Joker.com, which allows to point all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...
  • Who could change an URL-Forward?
    please see Who can make changes to nameserver content? ...
  • What is a contact?
        please see What are 'contacts'?   ...
  • Warning: Wrong whois data or invalid address
    The owner of a domain (the individual who registered the domain) is responsible for keeping the data of the whois contacts valid. The whois data ...
  • Who can administer/change my domain?
        please see Who is able to make changes to my domain?   ...
  • Why would I register as a Reseller?
      If you register domains frequentlym you should register yourself at JOKER.COM as a reseller. As a Joker.com reseller, you will not only benefit from Bonuses ...
  • What is the 'admin' email address for?
      A Joker.com reseller usually has two registered email-addresses with Joker.com, one for the 'robot' emails, and another for administrative tasks. Reseller news and monthly ...
  • What is the so called "Additional Whois Signature" for?
      The "Additional Whois Signature" is part of the data asked during the registration as a Joker.com reseller. Those input fields are optional, but if you provide ...
  • What is the Joker.com Public PGP/GPG-Key?
      This is Joker.com's  public GPG/PGP key - you may use it to verify signed mails sent from Joker.com: -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END ...
  • Who could become a Reseller?
    Any private person or any company is eligible to become a Joker.com reseller. It is worth considering to become a reseller, if you have 5 domains ore ...
  • What is the minimum amount I have to pay in advance to become a reseller?
      As of now, there is no minimum amount to pay. However, bonus rates begin with an amount of USD 100. Please also see Joker.com Reseller Subscription.   ...
  • Why is my account being charged with the same amount as in the price list, I expect a lower reseller amount?
      At Joker.com, you are granted a bonus of up to 66% at the time when you put funds into your account. This means, you are ...
  • What is the difference between a reseller and a retail customer?
      As a reseller, you benefit from several additional options: better and competetive prices; the more you fund up your account, the higher the discount you get notification ...
  • Where are the replies of the mail-gateway sent?
    The replies of the gateway are generally sent to the "reply-to"-address. In order to specify that address, you will have to fill in the reply-to-field within ...
  • What is the Joker.com public key?
    Please verify e-mails from Joker.com using the following public key:    -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.0.7 (GNU/Linux) mIsEPOorJQEEAJauWOOvusxn9GFEPjZnQ3x/48OfaPwSN4cIF5ezpUT6FycZQa+q eUnNlS+bj80ULXnyyigmkUGwEtW/Qoyd55RM983pr4KtuHSMSU9gCN1syuHlDOAm 71u6irfv5RaHbJXauMCAgUKn+dBNZVZyUTm9aW2pudcwY45apF2tieTZAAYptClq b2tlci5jb20gc2lnbmVyIHNlcnZpY2UgPGluZm9Aam9rZXIuY29tPoiyBBMBAgAc BQI8/NifAhsDBAsHAwIDFQIDAxYCAQIeAQIXgAAKCRAm3eE0EUTiIx9RA/9HGDrD cVM6PjZHr5jpT4svpv7xrjVRn2OIR+s80RuBAnLyAWOflqJ9342SYD8C7BMAqYm4 wXvC3/yvbQEAqsmJ5Bbq2NV+KDepahTtL8SUQ6TkOSUd9NDOvLoQWVI6o1Dz/3MG HLJfNtx6067Sq8pP8PuYyscPyZ7/uiUilyOrqg== =O/7Q -----END PGP PUBLIC KEY BLOCK----- ...
  • What is Verified by Visa/Mastercard Secure Code?
    Verified by Visa and Mastercard Secure Code is a service introduced by the credit card industry, that uses personal passwords or identity information to help protect ...
  • What is an 'Easy order'?
    Easy order is the fastest and most convenient method for customers to order a domain. 'Easy' means, that you only have to provide a ...
  • What is an 'Advanced order'?
    Advanced order allows customers to configure all details of the selected domains during the registration. Different contact data can be entered for owner, admin, ...
  • What is a nameservice?
    This is a service provided by your internet provider, webhosting company or Joker.com, which is essential if you want to use your domain. The nameservice makes ...
  • What is eMail Forwarding?
    This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those addresses ...
  • What is URL Forwarding (Web Forwarding)?
    This is a service provided by Joker.com, which allows to point all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...
  • What is Verified by Visa/Mastercard Secure Code?
    Verified by Visa and Mastercard Secure Code is a service introduced by the credit card industry, that uses personal passwords or identity information to help protect ...
  • What is a Redemption Grace Period (RGP)?
    Most gTld domains - means domains under ICANN regulation - know a special status: Redemption Grace Period, often referred to as "RGP". What does ...
  • What is an AUTH-ID?
    Most types of domains have an AUTH-ID code. The AUTH-ID code is a 6 to 16 character code assigned by the Registrar at the time ...
  • What is UTC?
    UTC stands for 'Coordinated Universal Time', formerly known as Greenwich Mean Time (GMT). It is a time standard being used and synchronized globally, independant from ...
  • What are IDN domains?
    A few years ago, it was only possible to register domains that contained ASCII characters. This caused difficulties because sometimes domains could not exactly represent ...
  • What is Credit Card Validation?
    Unfortunately, we have to deal with increasing fraud with false credit card numbers. This procedure is dedicated to protect you and us from such unlawful ...
  • What is an "Invalid address" status?
    According to ICANN rules - here WDPRS is relevant - every registrar has to ensure, that whois data of all domains is correct and valid. ...
  • What is Dynamic DNS (DynDNS)?
    Please follow 'What is Dynamic DNS (DynDNS)?' ...
  • What is an "OT+E" System?
    OT&E means "Operational Test & Evaluation". Our OT&E system is a kind of "copy" of Joker.com, where special "fake" registries are connected. Domain orders and ...
  • What is a 'Premium Domain'?
      Premium Domains are domains offered by a global network, which Joker.com joined. This means, they are already registered - if ordered with Joker.com, the necessary ...
  • What is an 'Expiring Domain'?
      Expiring Domains are domains which are already registered with Joker.com, but which have not been renewed by the former owner. You may purchase them right ...