Joker.com FAQ

A C D E G H I J L M N Q R S T U V W

• I do not see my domain(s) after logging in!
  Domains missing in your Dashboard   If you are missing a domain name, this may be because of various reasons: you have ordered the domain just recently - ...
• I have made a typo. How can I cancel my domain name registration?
  How can I cancel my domain name registration?    We are sorry but this is not possible. Domains are registered in realtime. So please check your domain ...
• I had a charge on my credit card, but I do not remember the domain.
  Verify charge on your credit card   Please login into our Support/Contact section, using your login name and your password. Then choose the topic "Billing" ...
• I got the following error message - 'The current status of "domain-name" didn't allow this operation (transfer)'. What does it mean?
  The current status of "domain-name" didn't allow this operation (transfer) According to the rules of ICANN, a transfer-request fails if at least one of ...
• If my domain expires during a domain transfer, will the transfer still be completed?
    If your domain transfer was initiated before the the expiration date, the transfer can still be completed. Most domain registrars will let the domain transfer ...
• Is there a fee for becoming a Reseller?
  No, becoming a Joker.com reseller is free. However, resellers have to fund their account with Joker.com in advance (pre-payment). You are free to decide to ...
• If I want to leave Joker.com one day, do i have to expect problems transferring my domains?
    Joker.com respects its customers and provides outgoing transfers as normal operations. There are no additional of hidden fees associated with a outgoing transfer.     ...
• Installation of Joker PHP Client
    To successfully install this client application, you need a basic knowledge of Web servers, PHP and file systems. In principle the installation is only ...
• I am not an Internet expert. How easy is Verified by Visa/Mastercard Secure Code to use?
    When you submit an order at Joker.com, your credit card will be checked if it participates in the program Verified by Visa/Mastercard Secure Code automatically. ...
• I share the same card number with other family members. How does Verified by Visa/Mastercard Secure Code work for all of us?
    Whether you and your family members share the same password will be determined by your Visa/Mastercard member bank.   Some member banks require everyone on your ...
• I have a software pop-up killer installed on my computer. Will Verified by Visa/Mastercard Secure Code work for me?
    Joker.com has implemented Verified by Visa/Mastercard Secure Code in such a way that your Verified by Visa password/Mastercard Secure Code window will appear in a ...
• I don't have a credit card - How can I pay?
    Currently we accept the following payment methods: Creditcards Mastercard/Eurocard Visa amex ELV (Germany only, 'Lastschriftverfahren') Wire transfer (Resellers only) PayPal   ...
• I received an e-mail about "credit card validation"
    Please see 'Credit Card Validation'.     ...
• Intro
  Python is easy to use with DMAPI. Our examples are tested with python 2.7 on Linux, but should work on all platforms. Running the Python example ...