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  • 1.3 Domain Registration: How to grant roles (= grant permissions to others)?
    Answer:   Roles and Permissions   You always can invite additional individuals (beside you) to administrate your domain(s). For this, you can assign so-called "roles" to other people, which ...

  • Domains: Grant Roles/Domain Permissions, Internal Transfer
    Answer: Introduction With this request you can assign 'Roles' (permissions) of domains to other Joker.com users. The special role "creator" is an equivalent to an internal ...

  • Rights and Roles: grants-list
    Answer:   Requires: domain Full qualified domain name   Accepts: showkey Show invitation access key   Get a list of active and pending grants. Returns lines in the following format (space-separated): invitation <nr> <scope> <key> ...

  • Rights and Roles: grants-invite
    Answer:   Request parameters: namevalue mandatory domain Full qualified domain name  yes email Email of user to be invited to accept a role for 'domain'  yes role Role offered (@admin/@billing/@tech/@creator)  yes client-uid receiving Joker.com user id as shown ...

  • Rights and Roles: grants-revoke
    Answer:   Requires: domain full qualified domain name role Role to be revoked from domain (@admin/@billing/@tech/@creator) scope identifier from 'grants-list' request type type of the record to revoke - "grant" or "invitation" Deletes an issued ...

  • 1.1 Basics: I do not see my domain(s) after logging in!
    Answer:   Domains missing in your Dashboard   If you are missing a domain name, this may be because of various reasons: you have ordered the domain just recently - ...

  • 1.3 Domain Registration: Who gets the receipt of a domain order?
    Answer:   Domain order receipt   We do send receipts by email only: to the email address of the login account to the email address of the Default Billing Address ...

  • 1.3 Domain Registration: What are 'contacts'?
    Answer: Contacts   Associated with each domain, there is a so-called 'Whois record'. The information within this Whois record is published publicly, and has to be provided by ...

  • 1.4 Changes of a Domain: Who is able to make changes to a domain?
    Answer:   Who is able to make changes to a domain?   The Joker.com login account which has been used to register a domain is able to modify all ...

  • 1.4 Changes of a Domain: What can not be changed?
    Answer:   Restrictions on Changes   If you register a domain, you are able to control most aspects of this domain: domain attributes (locks, privacy) whois data nameservers nameserver records (in case you ...

  • 1.4 Changes of a Domain: What can be changed?
    Answer:   Changes of a Domain   If you order (register) a domain, you are able to control all aspects of this domain: Domain status - transfer protection (FAQ) Contact details ...

  • 1.6 Change of Owner: How to Change the Owner of a Domain?
    Answer:   Change of Owner   If you register a domain with Joker.com, you are the 'owner' of this domain, in the sense that this domain will be added ...

  • 1.8 Renewals: When Notifications are sent
    Answer:   Notifications sent as Renewal Reminders   The domain owner (the Joker.com account which was used to register the domain) will get notifications by email     8 weeks  4 weeks 10 days  2 ...

  • 1.8 Renewals: Who is able to renew a domain?
    Answer:   Authorization to Renew a Domain   Domains can be renewed by the owner of a domain (the individual who registered the domain), using the regular renewal procedure. Before ...

  • 1.9 Nameservice: Who can modify name server records?
    Answer:   Name Server Records   If Joker.com is providing the nameservice, the owner of a domain (the Joker.com-account which registered the domain) is able to add nameserver records ...

  • 2.1 General information: How to add existing domains to my portfolio?
    Answer:   Transition to a reseller account If you decide to let your Joker.com login account migrate to a Joker.com Reseller account, all your domains will be added ...

  • 1.4 Changes of a Domain: How do I transfer a domain to my account if the domain is already at
    Answer:   Please follow this link: How to add existing domains to my portfolio?     ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer a domain to my account if the domain is already at
    Answer:   Please follow this link: How to add existing domains to my portfolio?     ...

  • 1.12 Domain Contacts: How to create or modify a contact?
    Answer:   Add or modify Domain Contacts   Please login to Joker.com using your login name and your password. In menu 'My Joker', choose the item 'My Contacts'.   You ...

  • 1.12 Domain Contacts: Who can change my contacts?
    Answer:   Modify Domain Contacts   please see Who is able to make changes to a domain?     ...

  • 1.12 Domain Contacts: How to change a contact (e.g. set a new email address)?
    Answer:   Modify Domain Contacts   Please see How to create or modify a contact? If it is the owner (registrant) of a domain, please see How to ...

  • 1.12 Domain Contacts: How to delete a contact?
    Answer:   Delete a Domain Contact   Contacts can only be deleted if they are not used with any other domain. Joker.com is automatically taking care of this, so ...