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  • 1.4 Changes of a Domain: Let's Encrypt Support
    Answer:   Support for automating Let's Encrypt SSL Certificates   Joker.com is working on a new API to allow for all customers making changes to the DNS of their ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to Transfer a domain to Joker.com?
    Answer:   Transfer Domains to Joker.com   According to ICANN regulations, the 'gaining' registrar (Joker.com) has to initiate the process of transferring domains between registrars. To start the procedure, ...

  • 1.5 Change of Registrar = Transfer of a Domain: How long does it take to transfer a domain to Joker.com?
    Answer:   Duration of a Transfer   The request to initiate the transfer is submitted instantly to the registry in the event that: Joker.com did receive a valid AUTH-ID, and ...

  • 1.5 Change of Registrar = Transfer of a Domain: I got the following error message - 'The current status didn't allow this operation (transfer)'.
    Answer:   Reasons for Transfer Failures   When you get a message like The current status of "<domain name>" didn't allow this operation (transfer), this means the attempt to ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to transfer a domain from Joker.com to another registrar?
    Answer:   Transfer from Joker.com   The protection of a domain name ("domain locking") provides an additional layer of security against unauthorized domain manipulation. It also prevents from fraudulent ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain to Joker.com?
    Answer:   Transfer of UK Domains   The transfer of a .UK domain works like most other domains, but no AUTH-ID is required: please place an order for a UK ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain away from Joker.com to another registrar?
    Answer:   Transfer away a UK Domain Please send an email to transfer@joker.com and provide us the TAG for your new UK Registrar. You will have to request ...

  • 1.6 Change of Owner: How to Change the Owner of a Domain?
    Answer:   Change of Owner   If you register a domain with Joker.com, you are the 'owner' of this domain, in the sense that this domain will be added ...

  • 1.6 Change of Owner: What is an 'UDRP' Procedure?
    Answer:   UDRP Procedures   UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy which is applied to all ICANN domains, and is also adopted by many other ...

  • 1.7 Deletion of a Domain: How to delete a domain?
    Answer:   Deletion of a Domain   To delete a domain, please login at Joker.com  visit 'My Domains', and choose 'Delete' from the 'hamburger menu' on the right, at the ...

  • 1.8 Renewals: Simple Renewal
    Answer:   Simple Renewal   In case you have difficulties to renew a domain - e.g. because you have issues with your login account, or your designated administrator missed ...

  • 1.8 Renewals: Why does my domain not work anymore?
    Answer:   Domain stopped working   The most common reason for this is, that the domain did expire. According to the ERRP regulation by ICANN, as a last reminder, ...

  • 1.15 What is...: What is a 'Redemption Grace Period' (RGP)?
    Answer:   The Redemption Grace Period (RGP)   Most gTLD domains - this means domains under ICANN regulation - do know a special status: Redemption Grace Period, often referred ...

  • 1.15 What is...: What is 'Email Forwarding'?
    Answer:   Email Forwarding   This is a service provided by Joker.com, which allows you to create email addresses for a domain, and to forward incoming emails for those ...

  • 1.10 Email Forwarding: Who can change an Email forward?
    Answer:   Changing Email forwards   please visit Who can make changes to nameserver content?     ...

  • 1.15 What is...: What is URL Forwarding (Web Forwarding)?
    Answer:   URL Forwarding   This is a service provided by Joker.com, which allows to direct all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to ...

  • 1.11 URL/Web Forward and -Redirect: Who can change an URL-Forward?
    Answer:   Changing URL Forwards   please see Who can modify name server records?     ...

  • 1.12 Domain Contacts: I got a Warning: Wrong whois data or 'invalid address'
    Answer:   Whois Data Consistency   The owner of a domain (the individual who registered the domain) is responsible for keeping the data of the whois contacts valid. The ...

  • 1.12 Domain Contacts: How to create or modify a contact?
    Answer:   Add or modify Domain Contacts   Please login to Joker.com using your login name and your password. In menu 'My Joker', choose the item 'My Contacts'.   You ...

  • 2.1 General information: What is the difference between a reseller and a retail customer?
    Answer:   As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about ...

  • Basics: Security
    Answer: Login & Security   All transactions are secured by SSL. The DMAPI server is using an official SSL certificate. Within the login procedure, the client is assigned ...

  • Basics: Commonalities for all requests
    Answer: DMAPI-Server URL This is the service address which has to be used for all requests: https://dmapi.joker.com   This is how a request looks like: https://dmapi.joker.com/request/<name-of-request>?<name-of-parameter-1>=<value-of-parameter-1> &<name-of-parameter-2>=<value-of-parameter-2>&auth-sid=<your-session-id>   Header fields which are ...

  • Basics: Whois Privacy Services with DMAPI
    Answer: Whois Privacy Services   Please find general details about Joker.com Whois Privacy Services here: Whois Privacy Services Privacy services are available for most generic top level domain names. The ...

  • Basics: Differences to Email Gateway
    Answer:   The main differences in handling between DMAPI and Email Gateway at Joker.com are: DMAPI only accepts pre-registered contact and name-server handles. This means that before you ...

  • Plugins & Interfaces: WHMCS Registrar Module
    Answer:   WHMCS is a popular web hosting and automation solution, which includes billing and support options. If you are using WHMCS for your hosting activities, you may ...

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