UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy which is applied to all ICANN domains, and is also adopted by many other domain types (ccTLDs). You will find detailed explanations on Wikipedia as well.
When registering a domain, you have to accept this policy in order to purchase a domain. This is included in our Terms & Conditions, section 11).
The UDRP process deals with domain ownership complaints. In case the arbitrator decides that a domain is to be transferred to the complainant, this transfer must be initiated by the complainant, who became the new owner.
In case you as the complainant have been awarded the domain after a UDRP decision, please follow these steps to get access to the domain:
- please create a Joker.com account, if not already available; this is free of charge, and ensures the fastest handling
- please provide us with the customer id of this account (please send it to email@example.com)
- we will then immediately transfer the domain into your Joker.com account
The domain will be blocked for changes (status 'freeze') for the duration of the UDRP procedure. After the execution of the UDRP decision, the domain will be set to status normal again.