Why does my domain not work anymore?


Domain stopped working


The most common reason for this is, that the domain did expire. According to the ERRP regulation by ICANN, as a last reminder, we do have to set the domain into status 'inactive' when it expired.

You still can renew this domain with regular renewal, and standard pricing.


In case you missed all the renewal reminders which we did send before expiration, please check the correctness of the email adresses of your Joker.com account, and in the domain data


Please check the domain status in 'My Domains', or by using the 'Whois Search' on Joker.com. 

In case you see the nameserver 'not-renewed.joker.com' associated with your domain name, you should renew as soon as possible. For most domain types, Joker.com adds an additional grace period of up to 30 days to allow for renewal of  the domain.

To renew a domain, please visit 'Renew a Domain' in menu 'Domains'.

If your domain already had expired, and you have requested a renewal afterwards, the domain will be restored automatically.

However, since the restore may take a few hours, you may also re-enter your name servers instantly in 'My Domains'




Tags: domain-renew, ERRP, renewal, RGP

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