Assisting a Transfer
Please check the documentation or FAQ of your current registrar regarding "Lock/Unlock", "Transfer", "AUTH-ID" or "domain password".
Some registrars send mails to their customers and ask for confirmation for the transfer to Joker.com . Unfortunately some of these emails may look like SPAM.
Make sure to read them completely and to answer according the rules of the registrar in charge. Other registrars allow outgoing transfer only if the customer has opened a "transfer time window" before the registrar receives a transfer request from the registry.
In any case, for each domain which is to be transferred the AUTH-ID is needed, and each domain must not have the status "transfer lock". Additionally, the domain must exist for at least 60 days.
Please feel free to contact us if you need help!