According to binding ICANN policies, all ICANN-accredited registrars like Joker.com are obliged to establish certain procedures regarding the communication with domain owners (registrants).
As of 9/01/2013, each registrar has to comply with certain minimum requirements regarding the notification of domain owners (registrants) about the expiration of his domain.
This is part of the ERRP, the "Expired Registration Recovery Policy", and this also includes the obligation of the registrar to send at least two notices to the registrant before, and one after the eventual expiration of a domain.
Please find more details at ICANN.
Timing and number of notices to be sent are ruled by ICANN.
Of course, ERRP mails will not be sent if a renewal already happened.
This is the complete schedule of all renewal notices issued by Joker.com for domains:
|sent when||sent to whom ( role )|
|60 days before expiration||creator (who ordered a domain)|
|30 days before expiration||creator, admin, billing|
|26 days before expiration*||owner* (registrant in Whois), creator|
|10 days (was: 2 weeks) before expiration||creator, admin, billing, owner*|
|2 days before expiration||creator, admin, billing, owner*|
|2 days after expiration||owner, creator|
*: new mailing, or new adressee