# URL Forwarding and E-mail Forwarding

Joker.com offers a service that allows you to direct all web requests **(HTTP)** for a domain or subdomain registered with Joker.com to a different externally hosted domain. For example, you can point the web traffic of your domain to the webspace provided by your Internet service provider.

<p class="callout success">This feature lets you access your domain: ***http://www.your-domain.com*** while the actual content is hosted at: ***http://www.your-internet-service-provider.com/your Account***</p>

By default, the redirection is of the type '**HTTP/1.1 301 Moved Permanently**'. This can be changed in the options of the DNS editor ("Type of redirection").

'**TLS**' can also be activated in the options - this enables **encrypted access via https** to your forwarding. A suitable SSL certificate is then automatically generated the first time it is called up, which takes a few seconds.

You have the option to use a standard redirection or a **"frame-based"** redirection that keeps the **original domain name visible** in your browser's location bar.

Moreover, you can customize your URL forwards with your own special title, meta, or HTTP header tags.

<p class="callout info">**Please note:** only HTTP(S) requests can be forwarded using URL Forwarding</p>

### To configure your URL forwarding, follow these steps:

##### 1. Switch to our Nameservers

Check [this article](https://joker.com/faq/books/jokercom-faq-en/page/adding-name-servers-to-your-domain) on how to do this.




##### 2. Once you've switched, the DNS button will become active (blue) on your [dashboard](https://joker.com/faq/books/jokercom-faq-en/page/understanding-your-dashboard) next to the domain name. Click it:

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/DNS/add_dns_record-1.png)













##### 3. In the DNS configuration section, choose URL Forward as record type:

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/DNS/add_url-1.png)




##### 4. Let's create a URL forwarding for a subdomain "www..." for our domain. Click "add":![](https://joker.com/faq/uploads/images/gallery/FAQ_media/DNS/add_url-2.png)









##### 5. Scroll down to view the newly added record, check its correctness, and click the "Save changes" button:





![](https://joker.com/faq/uploads/images/gallery/FAQ_media/DNS/add_url-3.png)








You are done!

## Email Forwarding

---

Email Forwarding is a service provided by Joker.com that enables you to create email addresses for a domain and forward incoming emails for those addresses to an external mail account.

This means you can have email addresses such as:

- info@yourdomain.com
- john@yourdomain.com
- \*@yourdomain.com

These addresses can be forwarded to your email account at your ISP or email provider, such as Gmail, Yahoo, or others.

<p class="callout info">If you create an **Email Forwarding** at Joker.com, an SPF record is **not** created automatically. It is strongly recommended to [**create**](https://joker.com/faq/books/jokercom-faq-en/page/dns-records-supported-by-jokercom-nameservice#bkmrk-how-to-define-spf-re) and [**set up an SPF record**](https://joker.com/faq/books/jokercom-faq-en/page/jokercom-name-service-adding-dns-records#bkmrk-spf-record) for forwards - especially if you forward emails to providers such as Gmail - to ensure proper email delivery.</p>

**Please note the following:**

- Email forwarding, similar to URL forwarding, requires that the domain uses the free Joker.com nameservice (which is the default). If you have a domain with a third-party nameservice, you cannot use Joker.com email forwarding. You can easily switch to Joker nameservice, [here you will find the instructions](https://joker.com/faq/books/jokercom-faq-en/page/adding-name-servers-to-your-domain).
- To add or modify email addresses for your domains, visit the DNS configuration section by clicking the "DNS" button next to your domain on your [dashboard](https://joker.com/faq/books/jokercom-faq-en/page/understanding-your-dashboard).
- Enabling **Email Forwarding will automatically delete current MX records**. This is unavoidable for technical reasons, so you can either let Joker.com handle your email or use a third-party mail server.
- <span style="font-family: Arial,Helvetica;">**The reverse is also true** - creating an <abbr class="glossary" title="Mail eXchange">MX</abbr> record for a (sub-)domain for which an e-mail forwarding already exists **will deactivate it** (a corresponding warning will be displayed beforehand).</span>
- <span style="font-family: Arial,Helvetica;"><span style="font-family: Arial,Helvetica;">For security reasons, we advise against using email forwarding as the "main" email address for your Joker.com account. If this is inadvertently deactivated, you will no longer receive account-related notices.</span></span>

It is also possible to create catch-all addresses. By entering '**\***' instead of *'your\_name'* as the *Email Address:*

*![](https://joker.com/faq/uploads/images/gallery/FAQ_media/DNS/email_forward-1.png)*

Any emails that **do not match any other address you created** will be directed to the '**\***' entry.

**Additionally:**

- There is a special account called **'postmaster'** that can be modified but **not deleted.**
- You have the option to "**block" specific addresses.** When activated, all incoming emails to the blocked address will be **deleted.**

Regarding the number of email addresses per domain, we do not impose strict limits. Instead, we follow a **fair-use policy**. As long as there are no significant *system impacts* caused by an *excessive* number of emails sent or addresses created, there will be no restrictions.

*Excessive* in this context refers to significantly above average, and *system impact* refers to significant interference with the general system and/or other users.

The current limits are as follows:

- Maximum size of a single email: **25MB**
- Maximum number of emails per day per address: **400**

<p class="callout info">**Important:** When creating a new email address or changing the target address, you need to activate it by responding to the activation email sent to the **Target Email Address**. Simply click on the link provided within the email.</p>

##### What about SPAM?  


<div align="justify" id="bkmrk-all-email-forwards-a"><span style="font-family: Arial,Helvetica;">All email forwards are **automatically scanned for SPAM.** </span>Emails classified as spam or malware will be **blocked**.</div><div align="justify" id="bkmrk--50"></div><div align="justify" id="bkmrk--51"></div><div align="justify" id="bkmrk--52"></div><div align="justify" id="bkmrk--53"></div>