# UDRP Procedures The [**UDRP (Uniform Domain-Name Dispute-Resolution Policy)**](https://joker.com/goto/icann_udrp) is a policy that applies to all ICANN domains and is also adopted by many other domain types (ccTLDs). You can find detailed explanations on [Wikipedia](https://en.wikipedia.org/wiki/Uniform_Domain-Name_Dispute-Resolution_Policy) as well. When registering a domain, you must accept this policy in order to purchase a domain. This policy is included in our [Terms & Conditions](https://joker.com/terms/general), specifically in section 11. The UDRP process handles complaints related to domain ownership. If the arbitrator decides that a domain should be transferred to the complainant, it is the **complainant's responsibility to initiate the transfer and become the new owner.** If you, as the complainant, have been awarded the domain after a UDRP decision, please follow these steps to gain access to the domain: - [Create a Joker.com account](https://joker.com/faq/books/jokercom-faq-en/page/setting-up-your-jokercom-account) if you don't already have one. This account is free of charge and ensures the fastest processing. - Provide us with the customer ID of this account by sending it to - We will then immediately transfer the domain to your Joker.com account.

**Please note:** During the UDRP procedure, the domain will be **blocked from changes** (status 'freeze'). After the execution of the UDRP decision, the domain will be set to normal status again.