# Transferring Domains Away From Joker.com

To transfer a domain away from Joker.com to another registrar, follow these steps:

##### 1. Go to your dashboard and click "Modify" next to your domain name:

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/Transfer/transfer_out-1.png)


##### 2. Click on "remove domain protection" to disable it:

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/Transfer/transfer_out-2.png)


##### 3. Click on "Request AUTH-ID":

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/Transfer/transfer_out-3.png)

##### 4. Initiate the transfer at the gaining (new) Registrar.

The transfer process may vary depending on the registrar you choose.

**Please note:**

- When a transfer request is initiated, a confirmation email is sent notifying the domain owner.
- If you don't explicitly disagree with the transfer within 5 days, it will be acknowledged.
- To confirm or deny the transfer, reply to the authorization form in the confirmation email.
- If both the domain owner and the Admin contact agree to the transfer, it will be completed immediately.

<p class="callout warning">**Important:** If the domain is unprotected (unlocked), any incoming transfer request will be acknowledged if you don't respond to explicitly disagree. Therefore, it is highly recommended to keep your domains protected.</p>

### I Can't Request AUTH-ID or Unlock the Domain. Why?

---

The most common reason for this issue is a lack of permissions. It is likely that your account only has an [Admin role](https://joker.com/faq/books/jokercom-faq-en/page/roles-and-permissions) for the domain, which does not allow you to transfer the domain. You can verify this by checking the [Domain Management](https://joker.com/faq/books/jokercom-faq-en/page/domain-management-section) section:

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/Transfer/transfer_out-4.png)

If this is indeed the case, please contact the domain owner (creator) to coordinate the transfer. More information about roles can be found [here](https://joker.com/faq/books/jokercom-faq-en/page/roles-and-permissions).

Another possible reason for being **unable to unlock the domain** is if it is currently **suspended:**

![](https://joker.com/faq/uploads/images/gallery/FAQ_media/Transfer/transfer_out-5.png)

There are several common causes for domain suspension:

- Domain has expired
- Domain is under dispute
- Domain is younger than **60 days** and can not yet be transferred
- Domain is in **a 60-day lock period** after the last transfer, and can not yet be transferred
- Domain is in **a 60-day lock period** after the last COR (Change of Registrant) procedure, and can not yet be transferred

If you encounter any issues during the transfer, please don't hesitate to contact us at *<transfer@joker.com>*