In case there is a problem with a domain sponsored by Joker.com, please report this issue.
To be able to process this report effectively, we kindly ask you to roughly classify your complaint, and send it to us using the form below.
Joker.com is committed to process each request within two working days.
Each request will be acknowledged upon successful reception, and a unique
ticket id will be provided. This id may also be used to refer to the issue
at any time.
We will conduct a thorough investigation of your complaint within 2 business
days, and endeavor to send a response within 5 business days.*)
The time needed for resolving depends on the nature of the complaint.
If for any reason you are not satisfied with how your request or complaint has been processed, then you can escalate your complaint.
In this case, please direct your request in writing to the following address:
CSL Computer Service Langenbach GmbH
Fax: +49 211 86767 6449
Tel: +49 211 86767 447